RefundPolicy

1. Refund Eligibility

Refunds are applicable under the following circumstances:

• Event Cancellation: If GHF 2026 is cancelled, you will receive a full refund.
• Event Reschedule: If the event is rescheduled, your pass will remain valid for the new dates.
• Eligible Refund Window: Refund requests must be raised within the refund window mentioned in the pass type details or as communicated at the time of purchase.
• Non-Transferable: Passes are non-transferable and non-exchangeable.

2. Refund Window

You can request a refund within the period specified for your pass type:

Requests made after the above period will not be eligible for a refund.

3. How Refunds Are Processed

• Approved refunds will be processed within 10–15 business days.
• Refunds will be made to the original payment method used.
• Any applicable payment gateway or convenience fees are non-refundable.

4. Non-Refundable Items

The following are non-refundable:

• Passes purchased outside the refund window.
• Add-ons, merchandise, food & beverage, transport or accommodation.
• Passes purchased through unauthorized resellers.
• No-shows or voluntary cancellations.

5. How to Request a Refund

To request a refund, please contact us with your order details:

We will review your request and get back to you within 5–7 business days.